Freshworks (FRSH) Q2 Revenue Up 18%

Freshworks (NASDAQ:FRSH), a business software provider specializing in customer support and IT service management solutions, reported its second-quarter 2025 financial results on July 29, 2025. The announcement featured GAAP revenue of $204.7 million, outpacing analyst expectations of $198.8 million, and non-GAAP earnings per share of $0.18, widely exceeding the predicted $0.11 non-GAAP figure. Freshworks also reported a significant increase in non-GAAP profitability and adjusted free cash flow. The quarter was marked by operational improvements, continued AI product rollout, and rising adoption of its AI-powered solutions.

Source: Analyst estimates provided by FactSet. Management expectations based on management's guidance, as provided in Q1 2025 earnings report.

Freshworks delivers a suite of cloud-based software to companies for customer engagement, support, and IT service management. Its flagship products include IT service management tools (known as Freshservice), customer support ticketing (Freshdesk), and a newer family of artificial intelligence (AI) solutions called Freddy AI.

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Source Fool.com